Access and scheduling
Ask your scheduler when clinicians actually come through the office. In many agencies the traffic clusters early in the morning and late in the afternoon, when staff pick up stock or drop off paperwork. We keep loading out of those windows, or leave a small stock table near the old entrance so nobody is turned away mid-route. Starting Friday afternoon and finishing Saturday, on request, gives staff a day to restock before the week begins.
Agency offices often sit in flex or single-story buildings with a rear door and surface parking. That suits the truck, but the lot is also where clinicians park between visits. Agree with the property manager where the truck stands without taking staff spaces, which door opens for the crew, and whether the landlord needs our insurance certificate. Tape the shelf map to the new supply room wall before the truck arrives.


