Access and scheduling
Residents live on a routine, so the building's schedule comes before ours. Dining rooms are moved between breakfast and lunch or after dinner; lounges and activity rooms follow the activity calendar. We use the service entrance and service corridor the facilities director assigns, and keep carts out of hallways at medication-pass times if the care team asks.
For a room transition, the care team sets the day the new room is ready, and the family picks a time that suits the resident. Moving the resident's furniture before the resident arrives, so the room is set when they walk in, is often easier on everyone. If the family is also clearing a house or apartment, both jobs can be planned together.


