Access and scheduling
Shopping centers usually control three things: the hours, the door, and the paperwork. The property manager or tenant coordinator decides whether work happens before opening or after close, which rear door or service corridor the crew uses, and what the carts may roll on through common areas. Most ask for our insurance certificate, listing the landlord and management company, before a dock is assigned. Ask both centers early; their rules rarely match.
Inside the store, your manager picks the last selling day and the order the floor comes down. We usually clear the stockroom and slow-selling bays first, then the front of house, so the doors stay open as long as you want. At the new store, fixtures go in before any merchandise, and the bays your staff restock first come off the truck first. If the new space is still in build-out, confirm the landlord has turned it over before the fixtures arrive.


